/* Temp - GNAV Espanol Chase ad font-sizefix */ .swa-footer--copyright-text a:hover{ If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. We plugged the link into the malicious URL scanner on ipqualityscore.com. Welcome! My RR credit should be reinstated immediately to demonstrate that SW has a compassionate, and caring relationship with its customers. /* Air CheckIn Banner Button Fix */ } var switchTo5x=true;stLight.options({publisher:'8e715100-b8ff-4c58-a408-06e562ec6acd'}); SPAMfighter 2003-2023All rights reserved. } If we unsubscribe you, you can re-subscribe at any time. 1-800-I-FLY-SWA (1-800-435-9792), Articles Left at TSA Checkpoint We won't share it with anyone else. .swa-footer--copyright-text, .footer-copyright--text { The scan also confirmed it was a phishing link. Winds light and variable. display: block; You will want to go to Southwest.com and click on Contact Us to reach out to them directly. Southwest Airlines Co. All Rights Reserved. They should be able to provide advice on next steps to take in order to secure your accounts. } It showed up as required for me. report southwest airlines phishing email . clip: rect(0,0,0,0); I do want to offer that as long as you have access to his Southwest Rapid Rewards account (youd just need the email and password to enter at Southwest.com), you can book flights from his account for anyone. display: inline-block; Southwest points never expire and can be used to book anyone anytime. white-space: normal; html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Whether you are flying this summer or not, look out for these phony surveys and flight change alerts that appear to come from major airlines. left: 277px !important; Phishing is when a criminal sends an email impersonating a reputed company, and solicits confidential information like passwords, and credit card details. 209 West 38th Street. Now, I am told by Customer Relations Reps Vi and Leader Taylor that my miles have been canceled because I did not use them quick enough. bottom: 200px; Ignore and go ahead with your day. Be the first to receive important updates on security. The link included with the email was dangerous and should never be clicked. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { My claim number is ATLWN79376325 is there any employee who will take some accountability to update my claim? You will need to contact them directly. It uses the company logo and has a professional design and well-written copy. We'll send breaking news and news alerts to you as they happen! Welcome to the Community! They should be able to provide advice on next steps to take in order to secure your accounts. Compliments, comments, and complaints can be sent via email. For problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. Whether you'd like to share kudos from your last flight with us or tell us if there is something we could do better, please drop us a line and let us know. accounts, the history behind an article. } Click #isupportlocal for more. Create a password that only you will remember. BBB has seen scammers use the names of American Airlines, Delta Air Lines and Southwest Airlines but any company can be impostered. Meanwhile, educate yourself with some other fraud-related articles right under this paragraph, so that you can protect yourself in many other aspects and niches. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Phishing emails look like alerts from airlines. Not surprising. More information on how to change or cancel your flight, Good news - your first two bags fly free on Southwest (weight and size restrictions apply). The victims are required to visit a particular website in order to get the deal. Aside from the grammar mistakes and casual writing, this fake Southwest giveaway asks people to access a third-party website with nothing to do with the airline. It is best to speak with a desk agent at the airport or check your ticket or app for the airline's real contact information. Download DEI Report Corporate Citizenship Snapshots left: 467px !important; What should I do if Ive unsubscribed but Im still receiving emails? Use the 'Report' link on html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. } If youre signed up under multiple email addresses, youll need to repeat these steps for each email address. Check out our previous reports! I can provide SW with a death certificate of my mothers death should you need font-weight: bold; Contact us at SWACitizenship@wnco.com, Indicates external site which may or may not meet accessibility guidelines, 2022 It may take up to 10 business days to process your request. The link included with the email was dangerous and should never be clicked. color:#111B40; Copyright 2023 Families Fly Free by Go to Travel Gal. Lyn, THANK YOU ANGIE FOR THE CHOCOLATE CHIP COOKIES YOU ARE THR BLESSING OF FLIGHT NUMBER 167 thanks. So did scam e-mails target many airline carriers in 2008, asserting that the latter charged the credit card of the recipient in purchases of flight tickets. Robert Frisch If you have a Facebook account, this can be a fast and easy way to get the answers you are looking for! You dont actually have to make up any flight info it is not a required field. For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the companys support team by registering a fake website such as southwest-rewards-support.com, for example. There is information in the previous heading. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } (opens popup). The email address in the message showed, [emailprotected] via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. You can find our terminal locations on theairportinformation page. We accept email correspondence from Customers. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. Get started here. Hi Claudia, I am so sorry to hear about your husband. If the email doesn't mention you by name or include any personal information, be wary. color: #111B40; 1 Kudo Login to Reply or Kudo Options ExPatInCA New Community Member Nov-03-2017 12:19 AM Required fields are marked *. text-decoration: none !important; July 24,2021 & still got no response. Click the unsubscribe link at the bottom of an email or log in to your account on Southwest.com. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { position: absolute; Scammers sometimes attempt to spoof company websites. as@TheMiddleSeatsaid this is not a scam and is a real promotion I received the same email today myself and I am signed up and ready to earn those bonus points. It's legit. I flew Southwest on every round trip flight earning RR 36,000 plus miles. Therefore, according to security officials, anyone getting the aforementioned kinds of e-mails must delete them right away and do nothing else whatsoever with them. We will unsubscribe you if this happens frequently. font: italic normal 11px/1 Arial; padding: 0; Always look at the senders address. Come stay with us for the ultimate Airbnb experience. Call 1-800-I-FLY-SWA 1-800-435-9792 When should I call? You need to know New Zealand Herald, Ocasio-Cortez mocked on Twitter for bragging about killing thousands of Amazon jobs: Resign in disgrace Fox News, JustPark scam: Couple's warning of bogus parking payment site Impartial Reporter, 6 Tax Filing Tips for Retirees, According to Finance Experts Best Life, Smart banking technologies coming to NZ: What banks are doing to Stuff, Its Disgusting: The Con Artists Who Exploit Mass Shootings The New York Times, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW, Listen to student-loan borrowers, not the GOP The Herald Journal, State: Protect yourself from bad tax preparers Troy Record, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo! position: absolute; Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isnt being delivered to your junk or spam folder. THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. You've received a Southwest Airline reward You have been accepted!" )"; According to the Better Business Bureau, this summer has seen an increase in phishing emails that appear to come from airlines such as American Airlines, Delta Air Lines and Southwest Airlines. text-decoration: underline !important; Have you tried our most popular self-service topics? Privacy Policy Trademarks Do Not Sell/Share My Personal Information. 0-800-247-5463 (En espaol), Calling from Costa Rica font-weight: bold; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Can I ever be removed involuntarily from the mailing list? You will then get a form to fill out with your issue. This was not a legitimate message from the company. bottom: 200px; (opens popup). AT&T iPad Scam We are not Southwest Airlines, only a blog that writes about them. text-decoration:underline; There is information in the previous heading. Privacy Policy Do Not Sell My Personal Information. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. This was not a legitimate message from the company. text-decoration:underline; left: 467px !important; Their assertion also receives the support of different prominent security experts worldwide. 1-800-425-8130 } } We strongly advise to never click links in phishing emails. width: 273px; This is the name that will be displayed next to your photo for comments, blog posts, and more. } Your membership is the foundation of our sustainability and resilience. left: 467px !important; /* Fare chart comparison flyby */ Select My Account, then Profile, then Communications. As seen below, these phishing links will lead to online survey pages that state you can claim a gift by filling out an online questionnaire. padding-top: 5px; } 1995 - 2023 by Snopes Media Group Inc. .facebook-share-button-command--button { width:556px !important Today my flight (see conf. .swa-footer--copyright-text a{ I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. Promotional Companion Pass valid through 2/28/2024. Meanwhile, the body of the email claimed, "You've received an [sic] Southwest Airline reward.". Well email you throughout the week with featured content like promotions, sales, news, and more so youll always be in the know. I want to remain a SW customer if indeed this RR issue is corrected. External site which may or may not meet accessibility guidelines. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. Since 2009, many likewise e-mail scams targeted Delta Airlines clients too. The Report Message add-in provides the option to report both spam and phishing messages. position: absolute; width: 348px; white-space: normal; #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Uncategorized. Your e-mail address will be used to confirm your account. #KPNSM3) was cancelled (non- weather related). As curious as you may be, don't fall for it. display: block; Click on Wanna receive email from us? height: 6px; 83K Points Gone! } Any error message? If anyone else gets this email (or any suspicious email), you're supposed to forward it to "spoof@PayPal.com" Below is a screenshot of the email that I just forwarded them. Submit a request with any information you have such as the URL of the website through: https://support.dewalt.com/hc/en-us/requests/new left: 278px !important; left: 277px !important; right: 25px; Phishing scams and fraudulent communication Phishing can include phony phone calls, emails, faxes, contracts and postal mailings. } } Without any doubt, the e-mail is a scam, while having the least close similarity with a few other craftier ones which float across social-networking websites or through e-mail, nowadays. [data-class="swa-g-screen-reader-only"] { So, how does the Southwest Airlines scam work? } External site which may or may not meet accessibility guidelines. margin: -1px; Youll receive periodic emails we promise not to spam. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. What should I do if my email address changes? Whether you left something on a plane, didnt get your Southwest points or have a question about the Southwest Companion Pass, Ive got you covered, My family saves more than $8,000 every year flying free and I can show your family how to make this a simple lifestyle, too! Last but not least, use the Comments section below to expose other scammers. Scammers hide malware in these email links or attachments. } An email saying "Congrats!" } Arrive early at the airport to help navigate the larger crowds. 03-30-2018 border: 0; Unaccompanied Minors and Children Flying Alone, View all self-service topics in our Help Center, More information on how to change or cancel your flight. Your email address will not be published. Be Nice. padding-left: 30px; or anything. The Report Phishing add-in provides the option to report only phishing messages. If your flight is canceled and you are standing in an airport frantically searching on your phone, you can easily be fooled by these scam sites. } width: 273px; This supposed Southwest Airlines email scam led to a phishing link. how to focus on cricket ball while batting; female rugby referees The email address in the message showed, support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. 1-866-938-1297 (En espaol), Teletypewriter (TTY) div.footer div.flex-placement a:hover { content: "(That money is all yours. Learn more below. Floor 12 Suite 1202. )"; .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Special luggage FAQ A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. (adsbygoogle = window.adsbygoogle || []).push({}); Weve been receiving many messages from our readers regarding a fake Southwest Airlines Giveaway. Offer ends 3/13/2023. The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100, Your email address will not be published. How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? right: 25px; I heard nothing so I resent the same documentation on COVID-19 Travel information(entry requirements, travel restrictions, and cancelling your flight) Annual Reports Integrated Citizenship Reports Proxy Statements Report Scammers To Facebook Here. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Box 36647- Dallas, Texas 75235 Sounds like numerous balls have been dropped. Customer Service Contact Southwest Customer Service 17% helpful (1/6) Contact Southwest Customer Service The Community is a great place for Customers to share experiences and information with each other, but it is not a platform where we're able to process Customer Service comments or concerns. Select My Account, then Profile, then Communications. My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. width: 1px; Southwest Airlines at the time of publishing this post is aware of the fake giveaway conducted by the scammers. HOW THE SCAM WORKS: You receive an unsolicited email that appears to be from an airline. div.footer div.flex-placement b a:hover { Remember to allow 15 days for the points to post before you contact Southwest Airlines. Home airport MDW, frequent visitor to MCO to see the mouse.