studentuniverse refund policy

Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Were all working overtime to try and help as much as we can. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. Please note that carriers may be subject to change. Please note that this does not mean that your order has been accepted. If you need information regarding visa and other travel document requirements for your trip please let us know. Reviews. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Most airlines have issued one free change and you may be eligible to cancel for future credit. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. You will be given immediate feedback on whether the code worked and if not, why. Good. These guidelines vary by airline and some may charge an additional fee for services they may provide to Unaccompanied Minors. So yes, they would ask you to upload some documents before . So call once, get in line and hang tight! StudentUniverse UK has got you covered. Log in (or join) to see if you are eligible. Heres some answers to the top questions we are getting and information to help us help you faster. No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999. All rights reserved. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. All orders are subject to acceptance by us acting on behalf of the provider. Do you have better flight specials available by phone. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Please contact us to see if your booking qualifies. Vote. 198 User Reviews. You are solely responsible for any such fees. A transfer request must be made in writing by the lead-named traveller not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Additional costs are your responsibility. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. But ATOL protection does not apply to all travel and travel services. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim these charges from your travel insurer. Depends on the airline policy. Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. Refund Policy. One-way fares to non-US destinations can require special visas. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. accounting for a significant proportion of the package. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. comments . Unfortunately if we cant reach you, our agents have to move on to help other customers. Final payment is due 60 days prior to the tour start date. Maybe. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. You can also update your email address to a more permanent one on your account any time. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. We will be fully responsible for the proper performance of the package as a whole. Visit My Wallet to see which airline your credit is with and then check your airlines policy for official rules. The active codes can always be found on our Promo Codes Page. This table is for informational purposes only. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. Please understand we are working as hard as we can to help everyone. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Student hotels & hostels +1 617 321 3281 if you booked online through our website. We strive to make sure your travel arrangements are satisfactory. If your ticket was totally unused, itll be for the full amount of the original ticket. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. Packages cover a To the extent permitted by law, you specifically agree that StudentUniverse is not liable for any consequential damage or punitive, statutory, multiple, exemplary, or other form of damage not measured by actual damage. Fulfillment of a request cannot be guaranteed. Most of these changes will be minor and we will advise you of them at the earliest possible date. When you book with us we will look after you until you arrive home safely from your travels. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. However, some countries (Iceland, Greece, etc.) DONT BUY REFUND POLICIES. If you don't see a credit there, but think you have one, just give us a call. Alternatively you can ask us for copies. We cannot issue a refund for you if the airline policy does not allow it. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Give us a call back when you're ready to rebook. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. Have I signed up before? However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. Please note that for all air bookings a service fee of up to 16 will apply. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. You can view any fees associated with canceling your ticket under the My Trips section of your account. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). Youll be able to use it on StudentUniverse, for flights operated by that airline. Many airlines are updating their policies regarding travel credit use deadlines. We cannot guarantee that the travel service provider will credit you with point for your booking. Please check your applicable loyalty program for the specific terms of your membership. Masks are now mandatory in airports, train stations and other ports of travel. If your airline does appear to allow refunds, we recommend following up with us in 4-6 weeks to follow-up. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. Bad. All flights are non-transferable and cannot be used by anyone other than the ticket holder. If you do not, for any reason, any refundable amounts will be forfeited to the airline. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). Please contact us by phone if you are having technical difficulties on our site. That depends on the airline policy. Yes! Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). Please understand that travel service providers may not be able to accommodate every request. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Transport and accommodation providers have differing cancellation policies and rules. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). For all online air bookings, full payment is required at the time of purchase. Please ask us to confirm what protection may apply to your booking. Please be advised that there are compulsory pre-registration requirements for their visa waiver programs. Occasionally a travel service provider may have to make changes to your original booking. you will be asked to show the childs full unabridged birth certificate. We understand a lot of events have been cancelled due to concerns over COVID-19. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. No need to worry, your credit will still live in My Wallet. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. ago Some US states are also requiring COVID tests for travelers to enter. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' And in case you didnt know, you dont have to be a student to book on StudentUniverse. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Your home country and destination country will likely have travel requirements. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. To find the change rules for your flight ticket, look under the My Trips section of your account. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. You will need to know the legal name and date of birth of your friend(s). I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Conditions can change rapidly in a country at any time. Please speak to one of our consultants for further details. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. We will ask you for details about your experience to forward to our technical support team. Eligibility, Joining, and Website Information. Refund Policy. Please read these Booking Conditions carefully. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Please be respectful of our time and other people who need help too and just message us once. We really cant speak to any insurance questions. Regardless of the situation, we have to stick to airline policy. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). Most airline tickets do allow changes for a fee, plus any difference in fare. Sign up. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at customer.relations@flightcentre.co.uk, or by post to Level 9, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE giving your booking reference and all other relevant information. To use your promo code, enter it in the space provided on our checkout page. Airlines can deny boarding without the proper identification. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. When you make a booking with us, you acknowledge and agree that we will be acting as an agent only for the relevant tour organiser or travel service provider, including in relation to packages that we arrange, and that neither StudentUniverse nor any of its directors, employees or agents has any liability of any nature in connection with the relevant travel service, except as set out in these Booking Conditions and the Package Travel Regulations.

Sims 4 Death Angel Mod 2021, King Von Birth Chart, Articles S

studentuniverse refund policy