Richard Schnittger Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. new o-ring or new wall fitting (esp. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. What can I do. It suddenly wont climb walls and it seems to only wanna turn 1 direction. Any ideas? There isnt anything universal, but could be available (for your particular product). When I press the start button it wont start. The team was professional, knowledgeable, and efficient from start to finish. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Working ok, but noticed debris being recirculated back into the pool. Covid-19 & Pools COVID-19 RESOURCE. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Closed. What about replacing track assemblies? My robotic cleaner is 4 years old. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Ive seen pool guards for in ground pools that attach to the sides of the stairs. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Bathroom. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. Choose your model and in only a few easy steps, order your brand new cover now! }, I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. If you hear clicking or popping, there may be something restricting the movement. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Build a Pool Electronic Chlorinator Cell Test inspiration . }. "url": "https://blog.intheswim.com/" My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. 2. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. Find a Dealer. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. Check your return line eyeball fittings, aiming them down towards the floor is usually best. It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. I have an aqua jet electric that worked great for 5 years. We laugh and have a good time. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Check the wheels as well if there are any rocks or sand stuck in them. Then after about 5 or 10 minutes it just stops. A lazy sweeping motion is best, not whipping around like crazy. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. Visit our pool cleaner parts department for all the parts mentioned above. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Utilizing patented technology. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Please help. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. This operation will necessitate the use of your pump. IN THE LAST COUPLE MONTHS IT HAS STARTED SUCKING THE TAIL PIECE INTO THE MACHINE. Robot will do 1 of 2 things. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Also be sure that both internal jets are spraying strongly, and the tail and thrust jet also spray strongly. (2023) J-200 Owner's Manual. I also replaced the pump basket which was cracked. 101. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Hi Terry, the hose may have lost the orifice tip? Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. If your automatic cleaner or pool vacuum isnt working, this is the post for you! The leaf bag could be also full, holding the cleaner back from powering around the pool. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. (2021) Jacuzzi Swim Spa Owner's Manual. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! At this point, check the drive motor itself, to verify connections are tight. If one wheel turns and the other doesnt, look for anything blocking the wheel. I have not had any problems until now. Purchase a new hose if your current one is too short for your pool. I have a Tiger Shark, 2 years old. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. All Rights Reserved. Tons of suction, but the vacuum just isnt moving around the pool (or at all). If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. I have a robot p825. CENTER. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. If it is missing, there may be obstructions in the cleaner. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Is the pump on? Verify there is electricity going to the outlet the control unit is connected to. They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. "caption": "In The Swim Blog" 3. Zodiac Pool Cleaners Brochure. You may notice that the cleaner moves, but doesnt climb the walls. Solution You'll need to determine exactly what the problem is by examining a few things closely. The hose keeps getting stuck in front of the skimmer. Pressure gauge installed without sealant or teflon tape. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. Now when I put it in, it starts fine. Then inspect the hose sections for any air leaks. We have The Pool Cleaner sweeper. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. My hose keeps coming out of the dedicated suction line. I started SSOS because I have a love for kids and a want to help families with their children. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. So its sucking up dirt. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Is there something like a connector I should use to keep the hose attached to the wall? The returning water may be pushing your cleaner away from certain areas. Check this and also make sure that the cleaner has about 30 psi to operate. 02 Why does my pump run continuously? 20# silica. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. }, I cleaned the filter and washed the whole machine down with a garden hose. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. Air leaks in the hose or connections often cause air bubbles at the return line. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. We put it in and it will go to the other side of the pool on its own but when it get there it just starts. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. Any type of adjustment to make it behave. If, after that period, your water is still cold, try the solutions for when your hot tub won't heat up, such as resetting the heater and checking your sensors and thermostat. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Full Description. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). sanitization advanced all-in-one aop. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. It is on a booster pump and works on pressure. Solution: Wash your cartridge filter. Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Now somebody (either basket or filter) isnt doing their job! Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. whew! The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. The hose determines how much room the cleaner has to move in your pool. $49900$624.98. My pool is 1838. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. "height": "219", $10.59 Add to Cart. If your pool cleaner hose hung on a hook all winter, or the hose was wrapped too tight, it can develop a kink in the hose that causes it to twist and tangle. Worked great last year but for some reason it stays in he deep end of my pool? My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Centennial, Colorado. Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool. My floats dont appear to have water in them but it seems I need to boost the line somehow. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. Secondly, the selector collar inside of the gearbox would be damaged or broken, so you need to replace the gearbox. I have replaced the belts and always clean the bag. Clean those areas manually with a pool brush. To clean your filters, rinse with a hose and soak in filter cleaner. You may access this free library by clicking on the manufacturer titles below. Its backing up as expected, and covers the entire pool. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Find the air leak, and solve the problem. It only moves when you first connect it to the jet. Polaris style), or hose connection, something new needed! works fine the will all of a sudden float to the top and stay there???? The backup valve is new., lines and filter are clean. Do you think I need a stronger pump? I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. It is a holiday home If either one is clogged with leaves and other debris, clean them out to increase water flow. Hi Mike, the pump has to work harder to pull from the bottom of the pool, but if the pump flow and filter pressure is the same, it sounds like a suction loss, perhaps a hole in the hose or loose hose connections? I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Filter then sucks air in and pressure drops I have a Polaris 180. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Even so, you may need to use tools, like straight pliers or needlenose pliers. Jacuzzi Hot Tubs and Spa Owners Manuals Is this normal? It will not climb the walls in the deep end. "name": "In The Swim", Or close some jets? Now since it works and then stops working, i dont think anything is clogged or restricted. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. 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